Training

Having employed the right staff, ensuring their skills keep pace with the rapidly changing workplace is no mean challenge. Training costs money - hard cash as well as time away from the daily job - but we all need a flexible and multi-skilled workforce.

Elphaba can help you achieve a realistic and cost effective balance to meet your particular training and development needs. Striving to minimise disruption to daily operations, we are flexible in our approach and all workshops are individually customised to our client's needs.

The following is a selection of Workshops run by Elphaba. These can be held as one day, half-day or bite-size sessions, either as stand-alone courses or strung together to make up a comprehensive and customised Training Programme.

Management Development Workshops:

Assertiveness at Work
Communication Skills
Conflict Resolution
Customer Care (& Telephone Techniques)
Effective Appraisal Skills
Effective Meeting Skills
Identifying & Analysing Training Needs
Managing Absence
Objective & Goal Setting
Performance Management
Presentation Skills
Personal and Corporate Security
Problem Solving & Decision Making
Project Management
Recognising and Managing Stress in the Workplace
Report Writing
Team Building & Motivation
Time (& Stress) Management

Human Resources:

Employment Law Update
Effective Recruitment & Selection
Interviewing Skills
Discipline and Dismissal Handling
Discrimination
HR Procedures (including Contracts, Staff Handbooks)
10 Module Programme in Best HR Practice

Continuous Improvement:

10 Module Programme in the Principles of Continuous Improvement (TQM)

The above list is not exhaustive and we specialise in tailoring bespoke programmes to meet your particular needs.

To discuss your individual requirements please contact us for more detailed information click here