Feedback was outstanding. I like to know and have confidence in my trainers.
Alasdair MacConochie
Sherwooods
"We have achieved and maintained IIP status. We have won three awards, including a National Training Award, for our training programmes. We have created our own apprentice programme in conjunction with the local 6th Form College and our first three apprentices are all now full time employees. Our staff turnover rates and sickness rates are well below national average.
All of this owes a great deal to Zanna's hands-on caring approach. She is part of the team and accepted by all from the cleaners to the CEO. Her style has helped us to retain the ethos we enjoy and hopefully will continue to do so for years to come."
"Zanna is the first HR professional I have dealt with who can give sound HR advice, not from a text book but with a practical business slant to it. On a personal note, Zanna has given me the confidence and clarity on how to deal with employment and personnel issues. I now feel empowered to tackle things I would have shied away from in the past."
"Elphaba have been a breath of fresh air, they offer a very personal service of high quality and most importantly a very professional level of service with constant support and back up. Geraldine Veal who keeps one step ahead of our needs is a friendly, approachable and very professional advisor who quickly builds up relationships with staff and managers."
"I like to know and have confidence in my trainers - so many trainers are useless. The feedback we have had has been outstanding. Well done and thank you."
"Elphaba offered us a unique, worry free service…advising and supporting right throughout all HR processes. Elphaba roll up their sleaves and get involved…they don't just advise then leave you to muddle through…they follow it through from start to finish! This level of service has helped to develop the necessary HR skills of our managers and has supported the welfare of all of our employees.
Our recruitment process has also been dramatically improved with the introduction of assessment centres. We now have a much better insight into the characteristics and profiles of recruitment candidates."
"Elphaba's approach goes far beyond the normal consultancy routine and to be honest I do not really regard Elphaba as one - rather, I see them as one of our key partners. The work they deliver is consistent, high quality and always appropriate to need. They are highly regarded and popular with all they come into contact with and as a client I have found them to be extremely easy and pleasant to work with."
'The independence that an outsourced HR consultant brings has been crucial and the staff have felt comfortable talking to Zanna regarding any problems or issues they may have. Zanna's approach has made her a key member of the company and one I have recommended many times to other companies."
"Elphaba take a personal interest in understanding our business and get involved with our objectives. The result is that their advice is specific and relevant - and I understand it!"
"Zanna has worked with the company for a number of years and her knowledge and experience of HR strategic issues has helped us immensely. The guidance and advice was invaluable. I have no hesitation in recommending Elphaba for delivering comprehensive and enjoyable Training and Quality Programmes and undertaking Strategic Human Resource work."
"Even the sceptics going into the program found that they enjoyed and benefited from it and, more importantly, came out the other end motivated to put the ideas into practice."